We collect personal data necessary to process travel bookings, including:
Full name, email address, phone number, and billing details.
Passport details and date of birth (required for airline tickets and hotel reservations).
Payment information (processed securely via third-party providers).
Travel preferences, loyalty program details, and special requests.
Communication preferences, including consent for SMS and email notifications.
2. How We Use Your Information
We use your data to:
Process and manage flight and hotel reservations.
Send SMS and email notifications regarding your travel plans.
Provide customer support and respond to inquiries.
Ensure security, fraud prevention, and legal compliance.
Improve our website and services based on usage data.
3. SMS & Email Notifications and Consent
By providing your phone number and email, you consent to receiving SMS and email notifications regarding:
Flight schedule changes, delays, or cancellations.
Itinerary updates, booking confirmations, and check-in reminders.
Emergency travel alerts and important trip updates.
You can opt out at any time by replying STOP to any SMS or unsubscribing from emails via the provided link.
4. How We Share Your Information
We do not sell your data. We only share it with:
Service providers (airlines, hotels, car rental agencies) to process your travel bookings.
SMS service providers (e.g., Twilio) to send essential notifications.
Legal authorities when required by law.
Payment processors for secure transactions.
5. Data Security
We use industry-standard security measures to protect your personal data. However, no system is completely secure. If you suspect unauthorized access to your data, please contact us immediately.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
Access and correct your personal data.
Request deletion of your data (subject to legal requirements).
Opt out of marketing emails and SMS notifications.
Request a copy of your personal data.
To exercise these rights, contact us at info@travely.app.
7. Cookies and Tracking
We use cookies to enhance your experience and improve website functionality. You can manage cookies in your browser settings.
8. International Data Transfers
Your data may be processed in various countries where we operate. We ensure compliance with international data protection laws.
9. Changes to This Policy
We may update this Privacy Policy periodically. Continued use of our services after updates constitutes acceptance of the new terms.
10. Contact Information
For questions or concerns regarding this policy, you may contact us at:
Email: info@travely.app Phone: +1 (833) 365-8528
Mailing Address: 500 South Australian Avenue, Suite 600. West Palm Beach, FL 33401