Terms and Conditions

Last Updated: Apr 29th, 2025.

Welcome to Travely Inc. These Terms and Conditions ("Terms") govern your use of our website and the travel-related services we provide. By accessing our website or utilizing our services, you agree to be bound by these Terms.

1. Company Information

Travely Inc. is a duly registered travel agency in the State of Florida, USA. We hold an active Florida Seller of Travel License (No. ST44920) and are accredited by the Airline Reporting Corporation (ARC Certification No. 10590086).

Principal Office Address:
500 South Australian Avenue, Suite 600
West Palm Beach, FL 33401

2. Services Provided

Travely Inc. provides travel booking services including but not limited to flights, hotels, vacation packages, transfers, car rentals, and activities. Our services are made available through our website and affiliated platforms. Travely Inc. acts as an agent for third-party suppliers such as airlines, hotels, global distribution systems (GDS), and travel service aggregators. All bookings are subject to the terms and conditions of these third-party providers.

3. Third-Party Services Disclaimer

Travely Inc. does not own, control, or operate the travel services offered by third-party providers. As such, we are not responsible for acts, errors, omissions, warranties, breaches, or negligence of any third-party suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting therefrom.

4. Online Purchases and Payment Processing

All transactions are securely processed through Stripe. Travely Inc. does not retain your full credit card details. By providing your payment information, you authorize us to process your transactions and charges in accordance with your booking requirements. Additional verification steps may be requested to prevent fraudulent transactions.

5. User Responsibilities and Personal Information

You are responsible for providing complete and accurate personal information including but not limited to full names, dates of birth, identification numbers, passport details, nationality, and contact information for all travelers associated with your booking. Travely Inc. disclaims liability for issues arising from inaccurate or incomplete information supplied by the user.

6. Pricing, Taxes, and Fees

All prices listed on our website are subject to change without notice and may vary due to currency fluctuations, supplier changes, and tax updates. Certain bookings may incur additional fees or local taxes not included at the time of purchase. It is the traveler’s responsibility to pay these additional costs when applicable.

7. Booking Confirmations and Travel Documentation

Upon booking, you will receive a confirmation email with your travel itinerary and invoice. It is your responsibility to review all documents immediately and notify us of any discrepancies. Travelers must obtain and carry all required documentation such as passports, visas, and vaccination certificates for their destinations.

8. Cancellations, Changes, and Refunds

Cancellations and changes are governed by the terms of the third-party supplier. Service fees paid to Travely Inc. are non-refundable unless stated otherwise. Refunds, if applicable, may take up to 90 days to process, depending on third-party policies.

9. Travel Insurance

We strongly recommend purchasing travel insurance to protect against unexpected events such as trip cancellations, medical emergencies, and lost luggage. Travely Inc. is not responsible for losses incurred by travelers who elect not to purchase adequate coverage.

10. Privacy Policy

Your personal information is collected and used according to our Privacy Policy. By using our services, you consent to our collection and use of personal data for booking and operational purposes, including sharing information with third-party providers necessary to complete your travel arrangements.

11. Limitation of Liability

Travely Inc. shall not be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of or in any way connected with your use of our services. Our maximum aggregate liability shall not exceed the amount paid to Travely Inc. for the travel services in question.

12. Force Majeure

Travely Inc. shall not be liable for any failure or delay in performance due to circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemics, war, labor disputes, or government actions.

13. Intellectual Property

All content on our website, including trademarks, text, graphics, and code, is the property of Travely Inc. or licensed to Travely Inc. Unauthorized use or duplication is prohibited without our express written consent.

14. Modifications to Terms

Travely Inc. reserves the right to update or modify these Terms at any time without prior notice. Your continued use of the website and services following any such modifications constitutes your acceptance of the revised Terms.

15. Governing Law and Jurisdiction

These Terms are governed by the laws of the State of Florida, USA. Any disputes arising from or relating to these Terms shall be exclusively brought before the state or federal courts located in Florida.

16. Contact Information

For questions or concerns regarding these Terms and Conditions, you may contact us at:
Email: info@travely.app
Phone: +1 (833) 365-8528
Mailing Address: 500 South Australian Avenue, Suite 600. West Palm Beach, FL 33401
Website: https://travely.app

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